We can verify insurance coverage either before or after a sample is received in the laboratory.
To submit the required information, providers can:
fax the benefits investigation request form to: 888-316-1232
email us the benefits investigation request form:
Oxy-Gen accepts all private healthcare insurance plans. Oxy-Gen will call the patient’s insurance company to determine if a prior authorization is required, Oxy-Gen will submit the needed documentation.
Oxy-Gen will also contact the insurance for the patient’s out-of-pocket cost will be including unmet deductible, copay and coinsurance.
1. Copy (front and back) of the patient healthcare insurance card (or cards if the patient has a secondary healthcare insurance plan).
2. Completed test requisition form, including patient information: address, telephone number, etc. This is critical as orders not complete will require manual processing and could create an unnecessary delay.
3. Insurance Billing Section: Make certain that the appropriate ICD10 code(s) are included on the requisition form.
4. A clinical note, pedigree, and/or pertinent medical records that document the medical necessity of the genetic testing being ordered.