Mon-Fri: 8:00 AM – 5:00 PM

5680 Oakbrook Pkwy Ste 100, Norcross, Ga 30093

We are committed to making the testing process as simple and cost effective as possible.

Participating Health Insurance Plans
When can the verification of insurance coverage be done?

We can verify insurance coverage either before or after a sample is received in the laboratory.

Benefits Investigation Request Form

To submit the required information, providers can:

fax the benefits investigation request form to: 678-580-1461

email us the benefits investigation request form: 

How does Oxy-Gen verify coverage?

Oxy-Gen accepts all private healthcare insurance plans. Oxy-Gen will call the patient’s insurance company to determine if a prior authorization is required. Oxy-Gen will submit the needed documentation.

Oxy-Gen will also contact the insurance about the patient’s out-of-pocket cost which will include unmet deductible, copay, and coinsurance

What is required for Oxy-Gen to verify insurance coverage and determine a patient out-of-pocket cost?

1. Copy (front and back) of the patient healthcare insurance card (or cards if the patient has a secondary healthcare insurance plan).


2. Completed test requisition form, including patient information: address, telephone number, etc. This is critical as orders not complete will require manual processing and could create an unnecessary delay.


3. Insurance Billing Section: Make certain that the appropriate ICD10 code(s) are included on the requisition form.


4. A clinical note, pedigree, and/or pertinent medical records that document the medical necessity of the genetic testing being ordered.